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Sales / Finance Operations Associate

  • On-site
    • Shawano, Wisconsin, United States
  • Sales Operations

Job description

Because we are growing rapidly internationally, it is essential that our US Operations team can support customers, dealers, and internal teams efficiently. As a Sales / Finance Operations Associate, you play a key role in supporting the daily operational processes across finance, logistics, and administration, ensuring smooth order handling, billing, and shipment coordination.

You will work closely with the US Operations team and collaborate with colleagues from Sales, Finance, Logistics, and Support worldwide. This role is designed to strengthen operational capacity and enable the team to focus on higher-value business development activities.

What will you do?

Primary responsibilities

  • Handle billing questions from customers and dealers.

  • Process paper billing and support invoicing activities.

  • Coordinate shipping activities, including shipment tracking and delivery follow-ups.

  • Research packages, manage returns, and resolve shipment issues.

  • Provide phone coverage and administrative support for the US office.

  • Coordinate sort-gate order processing and related logistics tasks.

Secondary responsibilities

  • Support inventory coordination and stock-related administration.

  • Assist with event logistics and operational preparation.

  • Provide operational support for internal data processes when needed.

About CowManager

CowManager is an innovative, globally operating company in the agricultural sector. Our employees are given the opportunity to fulfill their (career) ambitions. We work side by side with colleagues and customers, are the inventors of the first ear sensor technology for dairy cows, and are driven by big data and cow welfare. Our organization is driven, and we consist of friendly and dedicated employees with a passion for the agricultural sector and our product. We highly value a healthy work-life balance. Our goal? To do better together.

Job requirements

The Skills

  • You work accurately and are highly organized.

  • You are proactive and comfortable handling multiple operational tasks.

  • You communicate clearly and have a customer-oriented mindset.

  • You are fluent in English; Spanish is a plus.

  • Experience with billing systems, logistics coordination, or ERP/CRM systems is a plus.

  • Affinity with the agricultural sector is preferred.

The benefits

  • A family culture with an informal and personal atmosphere

  • An inspiring work environment with a dedicated team

  • Independence and a high level of responsibility

  • A competitive salary plus benefits

  • Variable year-end bonus (up to 10% of annual salary)

  • A 401k with employer matching

  • A health insurance plan

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